Question 1

Is A Contract Required?

Accepted Answer

Yes!
Both parties will sign a service agreement before any work commences. This will confirm details such as description of service, confidentiality, payment and collection, client approval of work and revisions, and service termination.

Question 2

5 Benefits to having a virtual assistant

Accepted Answer

1) Time savings: Virtual assistants can handle tasks, allowing you to focus on core business areas.
2) Reduced costs: Hiring a virtual assistant can be more cost-effective than hiring full-time staff.
3) Improved efficiency: Virtual assistants can handle repetitive tasks and projects.
4) Increased scale of operations: With virtual assistants, you can expand your reach and handle more work.
5) Improved work-life balance: Delegating tasks to virtual assistants allows you to maintain a healthier work environment.

Question 3

What Hours Do We Work

Accepted Answer

Business hours are generally 9am - 5pm however discussed prior can be flexible If the task is urgent, we can discuss this then

Question 4

How do we get started working together?

Accepted Answer

Simply get in touch via email or the contact form on my website to schedule a free consultation. We’ll discuss your business needs and goals, and tailor a plan that fits you perfectly.

Question 5

Can you work with clients in different time zones?

Accepted Answer

Yes! I am experienced in working with clients across various time zones and can adjust my schedule to suit your business hours where possible.

Question 6

What software and tools do you use?

Accepted Answer

I am highly proficient in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and common project management and communication tools like Trello, Asana, and Zoom. If you use a specific platform, I’m happy to learn it.

Question 7

Do you offer support for urgent or last-minute tasks?

Accepted Answer

Yes, I can accommodate urgent requests depending on my availability. Just reach out as soon as possible, and I’ll do my best to help.

Frequently Asked Questions